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This post is about making waiting time at hospitals more tolerable, a simple solution is to display the current token number and the average time to examine the patient. These two information will help others who are in the waiting queue.
“…of all the hardships a person had to face none was more punishing than the simple act of waiting.”
― Khaled Hosseini, A Thousand Splendid Suns
No one likes to spend time waiting, but it is inevitable, especially at places like hospitals, reservation counters etc. It makes sense to make this waiting time more tolerable for people. Business entities that take extra step to make this, will retain their customers, while others will loose them.
There will be significant waiting time at hospitals due to limited resources, process to followed and type of diagnosis. The first thing to reduce is the waiting time to analyze the workflow for…
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Boss: “What was your contribution to the project?”
you: “Mostly QA. I was also an SME for the BUs”
Boss: “Um…okay. Excellent work.”
Image courtesy : The Cultural History of Physics by Karoly Simonyi.
SKB 
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