Big Bazar experience

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The Big Bazar’s point of sale software crashed two times in a span of two hours yesterday. The error message was as usual cryptic in nature, saying some thing cryptic error number and database error. At the cash counter’s operators were in perpetual mode of clicking the icons to see if the server is up. The entire software systems was unreliable.

Also, Big Bazar commits the cardinal sin of making the distressed customer wait of long time. You just do not do that. You have to attend to the customer with the complaint immediately.

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